Policies
Your right to receive a Good Faith Estimate
Under the law, health care providers need to give clients who don’t have insurance, or who are not using insurance, an estimate of the bill for their care.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
Asking for your estimate
If you plan to pay for counseling yourself, ask for your Good Faith Estimate when you first get in touch, through the contact page or by phone.